Hospitality Associate

One Church, One Message, Many Expressions
www.porticocanada.ca 

Location: PORTICO Mississauga Campus
Position Type: Fixed-term, Part-time (up to 24 hrs a week)
Work Hours: The regular work schedule may be adjusted from time to time to accommodate Portico's operational needs, including evening and weekend events, programs, and ministry activities that require staff attendance.

  • Wednesdays: 10:30 am-4:30 pm

  • Thursdays not during GROW Nights: 8:30 am - 4:30 pm

  • Thursdays during GROW Nights: 12:30 pm to 8:30 pm

  • Fridays: 11 am - 4:30 pm

  • Sundays: 7:30 am - 2 pm

Salary: $20-25 per hour (commensurate with the candidate’s education, experience, skills, and qualifications)

Start Date: Immediately

PORTICO'S MINISTRY OVERVIEW

PORTICO Community Church is a Christian church, incorporated as a registered Canadian not-for-profit charity, affiliated with the Pentecostal Assemblies of Canada (PAOC), serving the Greater Toronto Area (GTA) with campuses located in Mississauga and Milton.

PORTICO's Senior Pastor, elected by the official members, reports to the Board of Elders on vision, direction, ministry and church operations. The Senior Pastor is empowered and monitored through policy governance for the hiring, management and care of all ministry staff and for the oversight of ministries, facilities and operational matters.

PORTICO’S MINISTRY OBJECTIVES

PORTICO Community Church is passionately committed to its mission, vision and core values as defined below:

PORTICO’S MISSION

“Helping people find their way back to God.”

PORTICO’S VISION

“One Church, One Message, Many Expressions.”

PORTICO’S CORE VALUES

“CONNECT with Christ and His family”

“GROW together in Christ-likeness”

“SERVE Christ’s mission in the world.”

PORTICO’S ENDS

PORTICO strives to fulfill God’s purpose and design for His church as expressed through PORTICO’s stated ENDS.

We believe that because of PORTICO, people will Be Disciples who:

CONNECT with Christ and His Family Mathew 4:19 “Come...”
Mathew 11:28-30 “Come to me...”

GROW together in Christlikeness. Mathew 4:19-20 “...follow me...” Mathew 11:28-30 “...learn from me...”

SERVE Christ’s mission in the world.
Mathew 4:19-20 “...I will send you out...”
Mathew 28:19-20 “Go, and make disciples of all nations...”

And, there will be healthy, self-sustaining expressions of disciple-making communities that have capacity to reproduce themselves and are fully aligned with PORTICO’s Mission.

HOSPITALITY ASSOCIATE

Reporting directly to the Director of Finance and Administration, the role of the Hospitality Associate is to provide essential support to the Hospitality Department. The Hospitality Associate is responsible for overseeing and coordinating the Hospitality Ministry at Portico Community Church, ensuring that hospitality is thoughtfully planned, well-organized, and effectively executed across all campuses and church-wide activities.

The Hospitality Associate oversees all aspects of hospitality, from planning menus and coordinating grocery orders to food preparation, volunteer scheduling, event execution, and cleanup. This role requires an individual who has a genuine passion for hands-on hospitality ministry.

In addition to hands-on hospitality responsibilities, this position provides leadership to the Hospitality Ministry, including recruiting, developing, and coordinating Ministry Partners (MPs), preparing and managing the department budget, overseeing food and supply inventory, and ensuring hospitality administrative responsibilities are completed accurately and on time.

The ideal candidate is highly organized, relational, proactive, and comfortable balancing hands-on responsibilities with planning, budgeting, and administrative oversight.

The Administrative Associate will be directly supervised by the Director of Finance and Administration, which includes but is not limited to: leadership support, goal setting, performance evaluation, mentoring and training.

KEY AREAS OF ACCOUNTABILITY

Hospitality Ministry Leadership and Coordination

  1. Oversee and manage the day-to-day operations of the Hospitality Ministry across all campuses.

  2. Develop and coordinate hospitality plans for regular church programming, staff gatherings, ministry activities, and church-wide events.

  3. Ensure hospitality needs are anticipated, planned, and executed effectively, including menu planning, grocery orders, food preparation, setup, serving, and cleanup.

  4. Establish consistent processes and standards for hospitality services across the church.

  5. Work collaboratively with ministry leaders and staff to identify hospitality needs and coordinate appropriate support.

  6. Collaborate with event coordinators and ministry leaders to ensure hospitality requirements are integrated into overall event planning.

  7. Anticipate logistical challenges and proactively address changing event needs.

  8. Ensure hospitality services are delivered in a timely and organized manner.

  9. Manage grocery purchasing and food orders, including regular Costco grocery orders.

  10. Prepare grocery lists and ensure purchases align with approved menus, attendance estimates, and budget allocations.

  11. Receive, unpack, organize, and store grocery and supply deliveries.

  12. Coordinate timelines and responsibilities to ensure all hospitality activities are adequately prepared for and executed.

  13. Maintain appropriate food and supply inventory and monitor usage to minimize waste and prevent shortages.

  14. Ensure the staff kitchen, refrigerators, and main kitchen areas are clean, organized, and maintained.

  15. Establish and maintain appropriate food storage, handling, and cleanliness practices.

  16. Participate in staff meetings and other departmental planning meetings as required.

  17. Perform other related duties as assigned.

Weekly and Ongoing Hospitality Responsibilities

Plan, coordinate, and oversee hospitality for the following regular activities:

  1. Sunday Morning Hospitality: Coordinate grocery orders, food preparation, setup, serving, and cleanup for Sunday gatherings, including congregational coffee, volunteer food stations, choir meals, and other Sunday hospitality needs.

  2. Staff Meetings: Coordinate hospitality for biweekly all-staff meetings and other staff gatherings as required.

  3. GROW Nights: Plan and coordinate meals for midweek GROW Nights across all campuses, including menu planning, grocery orders, food preparation, serving, and cleanup.

  4. Special Events: Coordinate food and hospitality arrangements for special events including but not limited to, Easter Extravaganza, Ministry Partner Appreciation, Food of the World, Inspire, Annual Business Meeting, Christmas Market, Ministry Partner appreciation gatherings. Develop event-specific hospitality plans, including menu selection, quantities, grocery and supply requirements, volunteer assignments, preparation schedules, serving arrangements, and cleanup.

Ministry Partner Recruitment and Development

  1. Recruit, train, equip, and schedule Ministry Partners to serve within the Hospitality Ministry.

  2. Build positive relationships with Ministry Partners and foster a welcoming, collaborative, and service-oriented team environment.

  3. Identify opportunities to engage and develop individuals who have a passion for serving through hospitality.

  4. Provide clear direction, communicate expectations, and coordinate volunteer schedules to ensure adequate coverage for regular programs and special events.

  5. Encourage and motivate Ministry Partners, helping them understand the importance and impact of their contribution to the church community.

  6. Provide appropriate oversight and support to ensure Ministry Partners are equipped to serve effectively

Hospitality Ministry Budget and Financial Administration

  1. Develop and prepare the annual Hospitality Ministry budget in collaboration with your Supervisor.

  2. Monitor departmental spending and manage the hospitality budget within approved allocations.

  3. Track food, grocery, supply, and event-related expenses to maintain budget awareness and accountability.

  4. Review spending patterns and identify opportunities to improve cost efficiency without compromising the quality of hospitality.

  5. Ensure all invoices, receipts, and expense submissions are accurate, properly documented, and submitted within established timelines.

Core Values Alignment

  • CONNECT

    The Hospitality Associate creates warm, welcoming, and meaningful hospitality experiences through the thoughtful planning and provision of food and refreshments for Sunday gatherings, midweek programs, and church-wide events. They ensure that meals and hospitality services are well-coordinated and contribute to a positive experience for the congregation, staff, and guests. They recognize that sharing food and providing thoughtful hospitality are important ways to foster belonging, build relationships, and strengthen connections across all campuses.

  • GROW

    The Hospitality Associate supports the spiritual growth and discipleship of the Portico community by providing thoughtful and consistent meals for midweek GROW Nights across all campuses. They work collaboratively with ministry leaders to ensure meals and hospitality are well-planned and executed, creating an environment where individuals can gather, build relationships, and engage meaningfully. They continually look for opportunities to strengthen and improve the effectiveness and quality of the Hospitality Ministry.

  • SERVE

    The Hospitality Associate recruits, equips, encourages, and empowers Ministry Partners to serve within the Hospitality Ministry. They build a welcoming and collaborative volunteer culture where individuals feel valued, supported, and equipped to use their gifts in serving others. They provide direction, training, and opportunities for Ministry Partners to take ownership, grow in confidence, and contribute meaningfully to the ministry and the broader mission of Portico.

LEADERSHIP EXPECTATIONS

As a member of Portico’s administration staff, this role requires that you personally embrace, actively promote and support Portico’s mission, vision, core values and Ends within all expressions of the church community.

This position is often involved in sensitive situations, and the individual may become aware of privileged information requiring sound judgment and discretion. Strict confidentiality must be maintained when dealing with the elder board, pastoral or congregational-related issues. A violation of confidentiality is grounds for immediate dismissal.

LEADERSHIP COMPETENCIES

  • Post-secondary education in Hospitality Management, Food Service Management, Event Management, Business Administration, or a related field would be an asset.

  • Minimum of three (3) years of relevant experience in hospitality, food service, event coordination, or a similar operational role.

  • Understands hospitality as an important expression of Portico's culture, community, and ministry.

  • Experience with food preparation, meal planning, grocery purchasing, and event coordination.

  • Comfortable with physical tasks such as shopping, lifting groceries, cooking, and cleaning up kitchen spaces.

  • Demonstrates a welcoming, service-oriented attitude in preparing and serving food for various church events and programs.

  • Enjoys serving others and is willing to be hands-on in all aspects of hospitality, including food preparation, setup, serving, and cleanup.

  • Strong planning, coordination, and execution skills.

  • Able to manage multiple priorities, recurring responsibilities, and large-scale events.

  • Able to work independently while collaborating effectively with staff and ministry leaders.

  • Able to track expenses, manage purchasing, and maintain accurate financial records.

  • Passionately committed to training & empowering others to volunteer in the Hospitality Ministry.

The above-mentioned responsibilities are intended to describe the general nature and level of work being performed by the person assigned to this position. This is not intended to be an exhaustive list of all assigned responsibilities, skills, efforts or working conditions. Portico Community Church reserves the right to change, amend, delete or otherwise assign any and all duties, responsibilities and position titles as is deemed necessary to meet the vision, mission and needs of Portico Community Church.

We thank all applicants, however, only those being considered for an interview will be contacted. If selected to participate in the recruitment and selection process, please inform Human Resources at careers@porticocanada.ca of the nature of any accommodation(s) that you may require in respect of any material or processes used to ensure your equal participation.

To apply for this job, please submit the job application: portico.cc/job-application.

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